Broadband Internet

Information when you need it. Entertainment when you want it.

Equipment Rates

GigaCenter Router with Managed WiFi – $5.95/month
WiFi Optimization – $150
WiFi Mesh Extender – $2.95/month
Port Charge Lease – $3.95/month (FTTH only)

Technical Support

Polar provides comprehensive technical support 24/7  to ensure that your Internet services are working properly.  Our Technical Support Staff will assist you in troubleshooting any issues to get you up and running as quickly as possible.

We are just a call away: 1-888-700-7652

For information and set-up instructions due to changes with our recent email system redesign click here.

SecureIT Plus Anti-virus & Spyware Protection

Polar Communications offers anti-virus and spyware protection through Secure IT Plus from Security Coverage. SecureIT Plus provides comprehensive, automated protection for your PC, making Internet security effortless. Assisted installation, simplified interface, state-of-the-art detection technology, and FREE 24/7 support make SecureIT Plus the ideal choice for PC security.

SecureIT Plus features:

  • Anti-Virus/Anti-Spyware Protection
  • Hands Free Updates
  • Personal Firewall
  • Monthly Summary Report
  • Online Reporting
  • Hard Drive Maintenance
  • Parental Controls
  • 24/7 Technical Support
  • Only $5.95/month

Call Polar today at 284-7221 or 1-800-284-7222 to sign-up for SecureIT Plus!

For more information on SecureIT Plus, click here.
Download a PDF of our Acceptable Use Policy
Download a PDF of our Terms of Service Policy
Download a PDF of our ISP Policy
Download a PDF of our Network Services Contract

Internet Privacy

Browsing our Site

When you visit our website to view any pages, read product information, or use our tools, you do so without telling us who you are and without revealing any personal information. While we do not collect identifying information about visitors to our site, we do use standard software to collect information for the strict purpose of tracking activity on our site. This allows us to better understand how many people use our site and which pages and features are most popular. To evaluate the usefulness of our site, we may gather and analyze data regarding usage such as:

  • The name of your Internet Service Provider
  • The website that referred you to us (if any)
  • The date and time the pages were accessed
  • The page or pages you requested

About “cookies”

To provide better service and a more effective web site, we use “cookies” as part of our interaction withyour browser. A “cookie” is a small text file placed on your hard drive by our web page server. We do not use cookies to get data from your hard drive or to get your e-mail address or personal identifying information.

Cookies are commonly used on web sites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted. We use cookies to determine if you have previously visited our web site and for a number of administrative

How We Handle E-Mail

When you send us an e-mail to comment on something, to ask a question, or to inquire about services, we will use your e-mail address to reply to you, and for a limited time, we will store your e-mail address, your message and our response for quality assurance. If we collect your e-mail address in this manner, we won’t use it to let you know about our products and services unless you have given us permission. This information is not given or sold to any other organization.

E-Mail Security

Regular non-encrypted Internet e-mail is not secure. In the instances where our Internet e-mail addresses are provided, these are provided for information inquiries of a non-sensitive and nonconfidential nature. E-mail you send us may not be secure unless we advise you that it is secure prior to transmitting your message. Therefore, we recommend that you not send us confidential information such as social security or account numbers via unsecured email. You may also contact us by phone, U.S. mail or by visiting our location.

Protecting Your Privacy Online

Whenever we ask for personal information on our web site, we use Secure Socket Layer (SSL) technology for transferring data. This technology encrypts, or scrambles, your information so it’s virtually impossible to read by anyone other than employees at our company. Secure Socket Layer (SSL) technology secretly encodes information that is being sent over the Internet between your computer and our website, helping to ensure that the information remains confidential.

The use of SSL requires that you have an SSL compatible browser. While older browser versions may support SSL sessions, we strongly recommend the following browsers:

  • Windows and Unix operating systems: Microsoft Internet Explorer 7 or later, Mozilla Firefox, or Google Chrome
  • Macintosh: Safari, Firefox, or Google Chrome

You can download the latest version from either of the links below.

Protecting Your Children

Our website is not targeted or marketed to children under the age of thirteen. We respect the privacy of your children, and we comply with the practices established under the Children’s Online Privacy Protection Act. We do not knowingly collect or retain personally identifiable information from consumers under the age of thirteen.